FORMER STATE FARM EMPLOYEE TESTIFIES THAT STATE FARM AGENTS AND EMPLOYEES REGULARLY FORGE CUSTOMER SIGNATURES:
"C. She stated that a John Bishop, one of State Farm’s senior executives at corporate headquarters, instructed that State Farm’s witnesses should never admit that forgeries occurred, and if compelled to do so by Court Order, that they would develop a story in which they would try to make this practice look like a 'service.' (The forgeries were to void claims not to provide a service.)
D. That instead of complying with requests for discovery by various plaintiffs, a carefully created 'packet' from which many documents were removed was prepared. One of the items removed was the index. Their tactic was to give plaintiffs something containing no damaging information but which was voluminous enough to distract their attorneys."
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