FORMER STATE FARM EMPLOYEE TESTIFIES THAT STATE FARM AGENTS AND EMPLOYEES REGULARLY FORGE CUSTOMER SIGNATURES

FORMER STATE FARM EMPLOYEE TESTIFIES THAT STATE FARM AGENTS AND EMPLOYEES REGULARLY FORGE CUSTOMER SIGNATURES: "The witnesses were taught other tactics such as not looking the questioner directly in the eye, since eye contact would tend to facilitate meaningful communication and the giving of information. Witnesses were taught not to answer a question with a 'yes' or a 'no' to minimize the likelihood of giving a truly responsive answer. A yes or no answer does not give 'wiggle room' to change the answer at a later time. Witnesses were taught to pretend not to understand the initial deposition admonition, in order to throw off the Insured’s attorney. The entire point of this training was to make it as difficult as possible for the Insured’s attorney to learn any meaningful information about the company, its practices, or the Insured's claim."