FORMER STATE FARM EMPLOYEE TESTIFIES THAT STATE FARM AGENTS AND EMPLOYEES REGULARLY FORGE CUSTOMER SIGNATURES:
"A. She indicated that certain court documents filed by State Farm were false.
B. She was instructed by her supervisor never to use the word 'forgery' in connection with the forgery of signatures of State Farm’s Insureds by State Farm agents and agency employees. The word 'forgery' was referred to as the 'F word' by personnel in her unit."
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